Find us at 174 Victoria St, Seddon VIC 3011

Frequently Asked Questions

Do you post to addresses outside of Australia?

Yes!

 

Do you offer Gift Certificates?

Yes! We offer Gift Certificates to a range of values. We will soon have electronic (email) Gift Certificates available to purchase on the website. In the meantime, feel free to get in touch via phone or email and we can organise one for you.

 

When will I receive my order?

We allow a maximum of 2 business days to package and post.

Standard Post is generally between 2 – 6 business days for delivery.

International orders may take up to 4 weeks.


Can I come in and pick up my order?

Unfortunately, since postage charges are calculated and become a part of the transaction at checkout, there currently isn't a provision to place orders for pickup. But you're still more than welcome to shop in store!

You can also call us during business hours and request items to be put on hold for you to pick up in store.

174 Victoria Street, Seddon VIC 3011


I’ve changed my mind. Can I cancel my order?

That depends upon how quick we are off the mark on dispatching your order! Call us at the store on (03) 9396 1822 during business hours and we can discuss the options available.

Please note that postage charges for change of mind returns will be at the expense of the buyer. For more info, please see our Returns Policy.

 

What is your return policy?

Please see our Returns Policy.


I cannot find the answer to my question on this page

Please feel free to contact us during business hours on (03) 9396 1822 or via our web contact form.